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Request Mac assistance in California

Use this form to describe the Mac and the issue. We review requests before confirming remote or on-site next steps. Sending the form does not book an appointment, and it does not grant remote access to your computer.

What to include

  • The Mac type and your city in California.
  • Whether you prefer remote support, on-site help, or either option.
  • A short description of storage, performance, startup, files, or maintenance needs.

What not to send

Do not include Apple ID passwords, macOS administrator passwords, payment card numbers, or one-time codes. Remote sessions, if arranged later, are authorized separately.

Office & contact details

Roseville office
1137 Roseville Square
Roseville, CA 95678
United States

Phone: +1 279 529 4020

Email: [email protected]

This is our business office location for correspondence and coordination. It is not a walk-in service desk, and office hours are arranged by appointment after a request is reviewed. Remote support is available for California customers when the issue is a fit for a guided session. On-site support is available statewide, subject to location, scheduling, and service confirmation.

Roseville office map

1137 Roseville Square, Roseville, CA 95678

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Required fields are marked with *. Do not include Apple ID passwords, macOS administrator passwords, or payment details. Submitting this form does not confirm an appointment.

Optional. Used only if we need to discuss scheduling after the request is reviewed.
Describe what you are noticing, such as low storage, slow login, or disorganized files. Keep passwords out of this field.